Issue:
You may encounter errors or failed transactions when attempting to make a payment while connected to VPN.
Cause:
Some VPNs route your internet traffic through regions that may block certain payment gateways.
Resolution:
Disconnect your VPN. Refresh the payment page. Retry the transaction.
Still having issues?
If the problem persists after disabling your VPN, please contact our support team with a screenshot of the error message and details of your attempted payment.