### **Summary:**

When your Lempod Balance is converted, it becomes Lempod Gold, which can be used for engagement actions or converted to Lempod Silver as needed.


### **What Happened to My Lempod Balance?**

Your Lempod Balance has been automatically converted to Lempod Gold. This is not a loss of value — it's simply a new way to manage and use your credits.

As a reward for being a loyal customer, you also receive Free Lempod Silver to help you get started. Note that Free Lempod Silver [expires if unused](https://support.lempod.com/hc/lempod-support/articles/1781159198-lempod-silver-expiry).


### **How Do I Use Lempod Gold?**

* Use Lempod Gold directly for engagement actions on LinkedIn

* Convert Lempod Gold to Lempod Silver for different engagement options


### **Can I Get a Refund?**

Unused Lempod Gold can be refunded in reasonable cases according to our refund policy, **provided the original payment is within 14 days**. Payments older than 14 days are not eligible for refund. To request a refund, ensure your Lempod Balance is unused and contact our support team.


### **Need Help?**

If you have questions about your converted Lempod Balance, please reach out to our support team.