### Overview

Some users may encounter an **Internal Server Error 78AZ** when attempting to boost posts on LinkedIn through Lempod. This error typically indicates a connection issue between Lempod and LinkedIn that can be resolved quickly. 
 

![](https://support.kelsiem.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbjhHIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--91418828f536abbbcf442ec083e566bfed7c474e/image.png?cw_image_width=383px)


### Symptoms

* Unable to boost LinkedIn posts

* Error message displays: "Internal Server Error 78AZ"

* Posts remain in Draft status

* Error occurs consistently across multiple boost attempts

### Solution

Follow these steps to resolve this issue:

#### Step 1: Refresh Your Lempod Connection

1. Locate and click on the **Lempod extension** in your browser

2. Wait for the extension to fully load

3. This action will refresh your connection to LinkedIn

#### Step 2: Attempt to Boost Again

1. Navigate to the post you want to boost

2. Try boosting the post again through Lempod

3. Monitor for the error message

#### Step 3: Verify Success

* If the boost is successful, your post status should update from "Draft"

* You can proceed with additional boosts as needed

### Still Having Issues?

If the Internal Server Error 78AZ persists after refreshing:

1. **Try these additional steps:**

   * Clear your browser cache and cookies

   * Log out and back into both Lempod and LinkedIn

   * Try using a different browser

   * Ensure you're using the latest version of the Lempod extension

2. **Contact Support:**

   * Reach out to our support team with:

     * Screenshot of the error message

     * The LinkedIn post URL

     * Steps you've already tried

   * Our team will escalate to our higher-tier technical team if needed

### Prevention Tips

* Keep the Lempod extension updated to the latest version

* Regularly refresh your LinkedIn connection by clicking the Lempod extension