### Overview

If you're experiencing an AC44 error or unable to connect to LinkedIn messages while using Lempod, this guide will help you resolve the issue.

### Common Causes

* Outdated LinkedIn authentication

* Stale session tokens

* Expired LinkedIn login credentials

* Extension version conflicts

### Solution Steps

#### Step 1: Update to the latest version of the Lempod extension

1. Open the Lempod Extension.

2. If prompted, follow the instuctions to update your Lempod extension.

3. If you are not prompted to update, then you already have the latest extension!

#### Step 2: Verify LinkedIn Login Status

1. Ensure you are **logged into LinkedIn** in your browser

2. Visit [LinkedIn.com](http://LinkedIn.com) directly to confirm your session is active

3. If logged out, sign in to your LinkedIn account

#### Step 3: Reconnect Your LinkedIn Account to Lempod

1. Click on the **Lempod extension** icon

2. Look for authentication or connection settings

3. Select **"Update connection"** or **"Reconnect to LinkedIn"**

4. Follow the prompts to re-authenticate your LinkedIn account

5. Allow any requested permissions

#### Step 4: Clear Cache and Retry

1. Close the Lempod extension completely

2. Refresh your LinkedIn page (Ctrl+R or Cmd+R)

3. Reopen the Lempod extension

4. Try your action again (e.g., boosting a post)

### If the Issue Persists

If you continue to experience the AC44 error after completing these steps:

1. Document the exact error message

2. Note your Lempod version number

3. Contact Lempod support with this information

4. Our technical team will investigate further

### Prevention Tips

* **Keep Lempod updated** – Check for updates regularly

* **Maintain active LinkedIn sessions** – Avoid logging out of LinkedIn while using Lempod

* **Refresh authentication periodically** – Reconnect your LinkedIn account every 30 days for optimal performance

* **Clear browser cache monthly** – This prevents session conflicts

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