Overview
If you've updated your payment card in PayPro but your old card still appears when purchasing a Lempod Gold Top Up, don't worry—this is expected behavior.
The payment card used for Lempod Gold Top Ups is linked to your active subscription. To apply your updated payment card, you'll need to cancel your current subscription and subscribe again.
How to Update Your Payment Card
Follow these steps to link your new payment card to your Lempod account:
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Log in to your Lempod account.
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Go to Billing > Subscription.
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Click Suspend or Permanently Cancel.
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Select a reason for canceling.
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Click Permanently Cancel to confirm.
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Once your subscription has been canceled, subscribe to your preferred Lempod plan again.
Your new subscription will be associated with your updated payment card.
What Happens Next?
After you've resubscribed, any future Lempod Gold Top Ups will automatically use your updated payment card.
Note: You can resubscribe immediately after canceling your subscription. There is no need to wait before signing up again.
When you cancel your current subscription, your Lempod Gold and Lempod Silver balance will remain as it is.
Need Help?
If you experience any issues updating your subscription or have questions about your payment method, please contact the Lempod Support Team. We'll be happy to assist you.