Troubleshooting & FAQs | Lempod Support

Why Are My Comments Delayed or Missing?

You may notice that comments from your pod boosts are taking longer than expected to appear on your LinkedIn post, or that they don't seem to match the interval time you selected. Don't worry - your comments are not lost. What's happening? LinkedIn is currently experiencing server-side delays that are affecting how quickly comments are displayed on posts. This means: - Comments may take longer than usual to appear - The interval time you selected (e.g., 20 seconds or 1 minute) may not be reflected exactly - Some comments may appear to be missing at first but will show up later This is a LinkedIn infrastructure issue and is not related to your Lempod account or settings. What should I do? - Wait for the boost to complete. Comments are still being processed and delivered - they're just delayed on LinkedIn's end. - Check the total count. Once your boost has finished, check the total number of comments on your post. You should see them all come through. - No need to change your settings. Your interval time and pod setup are working correctly. The delay is happening on LinkedIn's side. Is this affecting everyone? Yes. This is not specific to your account. LinkedIn's servers are under heavier load than usual, which is causing delays across the platform for comment and like delivery. Still need help? If your boost has fully completed and you're still seeing missing comments, please reach out to our support team. We're happy to look into it for you!

Last updated on Jun 10, 2026

🔄 Update: Improved Experience When LinkedIn Connection Fails

Overview We've released an update to improve how users experience and recover from LinkedIn connection issues. This addresses the vague error messages and replaces it with clearer messaging and a softer visual design. ✨ What Changed - 🔵 Visual design improvements: - Notification background now uses a calm blue gradient. - Text and icon colors updated for better readability. - 🧾 Simplified messaging: - Replaced confusing error text with: "Unable to connect to LinkedIn." - 🔁 Improved retry experience: - Replaced the "Retry" link with a single clear "Reconnect" button. - Added visual feedback during reconnection. - Streamlined how the progress is displayed. 🧾 What to Tell Users If a user reports trouble reconnecting to LinkedIn: 1. Ask them to click the "Reconnect" button shown on screen. 2. If that fails: - Suggest they refresh the page or log back into LinkedIn, then try again. 3. Let them know: We’ve improved the LinkedIn reconnection process to be clearer and more reliable. If it doesn’t work right away, just try again or refresh the page. If it still does not work, then log in again to LinkedIn. 🏁 Status ✅ Deployed on June 24, 2025

Last updated on Jun 11, 2026

🚧 Troubleshooting: "Invalid response code: 400 [[linkedin.js] linkedin.post]" Error

If you encounter the following error while using Lempod: Invalid response code: 400 [[linkedin.js] linkedin.post] this typically means that your LinkedIn session has expired or become invalid. ✅ Solution To resolve this issue, please follow these steps: 1. Log out of LinkedIn - Open linkedin.com in your browser. - Click your profile icon and choose Sign out. 2. Log back into LinkedIn - Once logged out, return to linkedin.com and sign in with your LinkedIn account credentials. 3. Open Lempod via the Extension - Click the Lempod icon in your browser extensions. - Make sure you're logged into the correct LinkedIn account. - Lempod should now work normally. ℹ️ Why This Happens Lempod relies on your active LinkedIn session to post and interact on your behalf. If your session is no longer valid or expired, LinkedIn will reject requests, resulting in the 400 error code. If the problem persists after following the above steps, please contact support and include a screenshot of the error.

Last updated on Jun 11, 2026

How to Re-Install the Lempod Extension

This guide shows the steps used to uninstall then install the Lempod extension on your browser. Note: The instructions below are used specifically for Edge, however the process is the same for other browsers. Uninstall Lempod Extension: 1. Right-click on the Lempod extension 2. Select 'Remove from Microsoft Edge'. 3. Click **'**Remove'. This will uninstall the extension. Note: Before proceeding to the install, please check and confirm that the Lempod icon no longer appears in the extension on your browser. Install Lempod Extension: 1. Go to Lempod - Chrome Web Store (google.com) 2. Select 'Get' 3. You will receive the below dialog box. Select 'Add extension' 4. Your Lempod Extension has been successfully installed. Note: If the Lempod icon doesn't appear on the top right of your browser then click on the extension icon and select 'show in toolbar'.

Last updated on Jun 11, 2026

v11.1.13: Lempod Update - Comment Controls Fixed & Conversion Improvements

Comment Control Issue Resolved We sincerely apologize for the recent disruption to your comment settings. We identified and fixed an issue where pod-specific comment preferences weren't being respected properly. If you had disabled commenting for specific pods, those settings may not have worked as expected. What's Fixed: - You can now block comments without needing Ghost Mode - Pod-specific comment preferences are working exactly as you configured them - All engagement settings are being properly respected This has now been fully resolved. We appreciate your patience as we worked to fix this. Lempod Gold to Lempod Silver Conversions Conversions now require a minimum of 50 Lempod Gold and happen in increments of 50. The interface now clearly shows these requirements. Reminders: - All conversions remain non-refundable - Lempod Silver expires after 1 month Bug Fixes & Performance - Enhanced reliability across all engagement settings - Improved conversion interface - General performance optimizations We truly appreciate your understanding and apologize for any inconvenience this may have caused.

Last updated on Jun 11, 2026

Resolving the “Invalid response code: null” error

What happened? Some users may have recently encountered the following error while using Lempod: Invalid response code: null This occurred when our app couldn’t connect to the database for a few seconds due to a temporary infrastructure issue. Instead of retrying automatically, the system failed immediately and returned this confusing error message. ✅ What we've fixed We’ve upgraded our backend systems to automatically detect and recover from database connection issues. Now, if there's a brief hiccup: - The system will reconnect automatically - You won’t see this error again - Your actions will go through normally once the connection resumes What should I do if I see this again? You shouldn’t — but if you do, here’s what to try: 1. Refresh the page or try again a few seconds. 2. If the error still shows up, please contact support and let us know what action triggered it. Thank you We’re always working to make Lempod faster and more reliable. Thanks for your patience while we improved this behind the scenes. 🙌 If you have any questions or feedback, we're here to help.

Last updated on Jun 11, 2026

Instructions for Obtaining a List of Chrome Extensions

1. Open Chrome Browser: - Launch your Chrome browser. 2. Access System Information: - In the address bar, type chrome://system and press Enter. 3. Find the Extensions List: - Scroll down until you see the "extensions" row. 4. Expand Extensions Information: - Click the "Expand" button located to the right of the "extensions" row. 5. Copy the List of Extensions: - Highlight the entire list of extensions by clicking and dragging your mouse over the text. - Right-click the highlighted text and select "Copy" or use the keyboard shortcut Ctrl + C (Windows) or Cmd + C (Mac). 6. Save or Use the List: - Paste the copied list into a document or a text editor by right-clicking and selecting "Paste" or using the keyboard shortcut Ctrl + V (Windows) or Cmd + V (Mac).

Last updated on Jun 11, 2026

I received a warning about my LinkedIn account activity. Why?

We rarely get these complaints, but when we do, our investigation reveals that another tool was used. Please don't mix LinkedIn automation tools to boost your engagement on LinkedIn. To disconnect your other tools, go to Active sessions (https://www.linkedin.com/mypreferences/d/user-sessions) and clicking on End these sessions, and then log out of LinkedIn on your web browser. This will ensure that any other services that are using your login will no longer be able to use it. Then, log into LinkedIn again and reload the Lempod extension.

Last updated on Jun 11, 2026

Unable to re-engage a post in a different pod

You cannot duplicate engagements. When you engage the post, you need to select all the pods you wish to engage. This ensures that people who are in both pods will not make more than one comment in case the same person is a member of more than one of those pods that you belong to.

Last updated on Jun 11, 2026

Can I decide what comments other users will leave on my post?

Yes, click on View Comments and change your comments.

Last updated on Jun 11, 2026