Steve

Steve

Last updated on Jul 22, 2026

No, your loyalty points do not expire. Your points balance will remain in your account indefinitely and can be used at any time.

Key Points to Remember

  • Permanent Balance: Unlike some reward programs, your points are not time-limited

  • No Monthly Expiration: Your points will not disappear after one month or any other time period

  • Flexible Usage: You can accumulate points and use them whenever you choose

  • Account Security: As long as your account remains active, your points are safe

How to Check Your Points Balance

  1. Log into your account

  2. Navigate to the Subscription page

  3. Your current balance will be displayed

Best Practices

  • Regularly check your points balance

  • Keep your account information up to date

  • Use your points strategically to maximize their value by converting them to Lempod Silver when you need them

Need Additional Help?

If you have questions about:

  • How to earn points

  • How to redeem your points

  • Account status

Please contact our support team through chat or email, and we'll be happy to assist you.