Overview
Lempod has upgraded its sign-in system to provide a faster, more efficient login experience. This article explains what's changed and how to resolve any session-related messages you might encounter.
What's New
We've completely overhauled our authentication system to dramatically reduce login times. You'll notice a noticeably snappier experience when signing in to your Lempod account—no action needed on your part.
Handling LinkedIn Session Expiration Messages
If You See: "Your LinkedIn Session Has Expired"
What this means: Your LinkedIn session has naturally expired and needs to be refreshed. This is a standard security measure that occurs periodically.
How to fix it:
- Note the message: "Your LinkedIn session has expired. Please log in to LinkedIn again and retry"
- Visit LinkedIn and log in to your account
- Return to Lempod and attempt to sign in again
- Your login should now complete successfully
Why This Happens
- LinkedIn sessions expire for security purposes
- Extended periods of inactivity can trigger expiration
- Logging out of LinkedIn directly will require re-authentication
Tips for a Smooth Login Experience
- Keep your LinkedIn session active when using Lempod
- Log back into LinkedIn if you receive the expiration message
- Clear your browser cache if you continue experiencing issues
- Ensure cookies are enabled in your browser settings
Still Having Trouble?
If you continue to experience login issues after following these steps, please contact our support team with details about:
- The exact error message you're seeing
- Your browser and operating system
- When the issue started occurring