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š§© How to Install the Lempod Chrome Extension
This guide shows you how to install the Lempod Chrome extension step by step. Step 1: Open the Chrome Extensions Page - Open Google Chrome. - Copy the URL below and paste it into Chrome: chrome://extensions Then press Enter. If you have an older version of the Lempod extension installed, please Remove it. Step 2: Turn On Developer Mode - In the top-right corner of the Extensions page, toggleĀ Developer modeĀ toĀ ON. Step 3: Download & Install the Lempod Chrome Extension 1. Download Lempod extension from https://lempod.com/lempod.zip 2. Locate the fileĀ lempod.zipĀ on your computer. 3. Extract the zip file. ā ļø Important: Before You Start After downloading lempod.zip, move it to a safe location that will not be deleted (such as your Documents folder or a dedicated projects folder). This ensures you don't lose the extracted folder accidentally. Windows (Using File Explorer) 1. Locate the lempod.zip file in File Explorer 2. Right-click on the lempod.zip file 3. Select "Extract All..." from the menu 1. A dialog box will appear asking where to extract the files 2. Choose your destination folder (or leave as default to extract in the same location) 4. Click the "Extract" button 5. Wait for the extraction to complete ā your files will appear in a new folder Mac (Using Finder) 1. Locate your lempod.zip file in Finder 2. **Double-click the lempod.zip file ** 3. That's it! š 1. macOS automatically extracts it 2. The unzipped folder appears in the same location Step 4: Drag the extracted lempod folder into the Extensions page 1. Drag theĀ lempodĀ folderĀ directly into theĀ chrome://extensionsĀ page. ā Chrome will automatically install the extension. ā ļø Do not drag the folder directly from inside the zip. Chrome cannot read zipped folders. Step 5: Pin the Lempod Extension in Chrome - Click theĀ Extensions iconĀ (š§©) in the top-right of Chrome. - Click theĀ pin iconĀ š next toĀ āLempodāĀ to keep it visible in your toolbar. That's it! If you're still having issues connecting to Lempod, send us a message here and we'll get back to you in a few moments! https://support.lempod.com
š Integrations & APIš„ Lempod API ā Now Available
You can now integrate Lempod directly into your workflows with ourĀ new public API. Manage your LinkedIn post engagement programmatically without needing to open the Lempod dashboard. What You Can Do with the API | Action | Description | | -------------------- | ---------------------------------------------------------------------- | | Create a Post | Submit a LinkedIn post URL to add it to your Lempod account | | Get Post Details | Retrieve status, engagement metrics, and configuration for any post | | Boost a Post | Select pods and set engagement frequency to start automated engagement | Getting Started 1. Navigate toĀ SettingsĀ in your Lempod dashboard 2. Generate yourĀ API KeyĀ ā displayed once, so save it securely 3. Copy yourĀ Client IDĀ ā this is paired with your API key to authenticate requests 4. Visit our newĀ API DocumentationĀ page for interactive examples and full endpoint details 5. Securely use this in Chat GPT by adding Lempod's API spec to your MCP gateway. https://app.lempod.com/swagger-posts-api.yaml Right-click and copy link ā ļøĀ Important:Ā Your API key grants access to your account data. Protect it carefully, never share it with untrusted parties, and avoid committing it to version control systems. Generating a new key will invalidate your previous one. šØ Refreshed Settings Page TheĀ SettingsĀ tab has been redesigned with a clean, modern layout: - Appearance CardĀ ā Browse and select your preferred theme (Original, Twilight Serenity, Emerald Dream, Golden Meadow) with visual color previews and one-click switching - Integration CardĀ ā Generate and manage your API key and Client ID directly from the dashboard with copy-to-clipboard support ā” Performance & Reliability Improvements - Faster API responsesĀ through a new high-performance caching layer that reduces server load and speeds up authentication - More reliable engagement processingĀ with improved pod selection and engagement logic under the hood - Improved system stabilityĀ during peak usage times thanks to optimized database queries and caching strategies š Security Enhancements - API keys are hashed withĀ industry-standard Argon2id encryptionĀ before storage ā your credentials are never stored in plain text - Internal IDs in API responses are encrypted so your account data stays protected - Sensitive authentication logic is fully server-side and never exposed to the browser š¦ Under the Hood - Updated core dependencies for improved stability and security - New dedicated caching infrastructure for faster repeated operations - Comprehensive interactive API documentation powered by Swagger UI
š Getting Started & Onboardingā±ļø Boost Frequency Limit
Customers can boost once every 30 minutes.
š¤ Account & BillingUnderstanding Your Lempod Balance Conversion to Lempod Gold and Lempod Silver
Summary: When your Lempod Balance is converted, it becomes Lempod Gold, which can be used for engagement actions or converted to Lempod Silver as needed. What Happened to My Lempod Balance? Your Lempod Balance has been automatically converted to Lempod Gold. This is not a loss of value ā it's simply a new way to manage and use your credits. As a reward for being a loyal customer, you also receive Free Lempod Silver to help you get started. Note that Free Lempod Silver expires if unused. How Do I Use Lempod Gold? - Use Lempod Gold directly for engagement actions on LinkedIn - Convert Lempod Gold to Lempod Silver for different engagement options Can I Get a Refund? Unused Lempod Gold can be refunded in reasonable cases according to our refund policy, provided the original payment is within 14 days. Payments older than 14 days are not eligible for refund. To request a refund, ensure your Lempod Balance is unused and contact our support team. Need Help? If you have questions about your converted Lempod Balance, please reach out to our support team.
š¢ Updates & AnnouncementsWelcome to Our New Knowledge Base ā Weāre Preparing Something Special
Thank you for visiting our newly launched Knowledge Base at support.lempod.com. Weāre excited to bring you a more organized, faster, and easier-to-navigate experience. You may notice that our articles arenāt fully populated yet. Weāre currently in the process of carefully migrating all existing content from our previous knowledge base (lempod.zendesk.com) to ensure nothing is lost and everything is updated for your convenience. This transition takes a bit of time, but weāre working diligently to have everything live as soon as possible. In the meantime, if you need immediate assistance, please donāt hesitate to reach out to our support team at support@lempod.com or through our Help Center portal. Weāre here to help and will ensure your questions are answered promptly and thoroughly. Thank you for your patience, trust, and continued partnership. Weāre committed to making this transition as smooth as possible for you, and we canāt wait to share the improved experience with you soon. Warm regards, The Lempod Support Team
š§ Troubleshooting & FAQsWhy Are My Comments Delayed or Missing?
You may notice that comments from your pod boosts are taking longer than expected to appear on your LinkedIn post, or that they don't seem to match the interval time you selected. Don't worry - your comments are not lost. What's happening? LinkedIn is currently experiencing server-side delays that are affecting how quickly comments are displayed on posts. This means: - Comments may take longer than usual to appear - The interval time you selected (e.g., 20 seconds or 1 minute) may not be reflected exactly - Some comments may appear to be missing at first but will show up later This is a LinkedIn infrastructure issue and is not related to your Lempod account or settings. What should I do? - Wait for the boost to complete. Comments are still being processed and delivered - they're just delayed on LinkedIn's end. - Check the total count. Once your boost has finished, check the total number of comments on your post. You should see them all come through. - No need to change your settings. Your interval time and pod setup are working correctly. The delay is happening on LinkedIn's side. Is this affecting everyone? Yes. This is not specific to your account. LinkedIn's servers are under heavier load than usual, which is causing delays across the platform for comment and like delivery. Still need help? If your boost has fully completed and you're still seeing missing comments, please reach out to our support team.Ā We're happy to look into it for you!