Unable to Purchase Gold: UPI Payment Method Restrictions

Steve

Steve

Last updated on Aug 30, 2026

Why Can't I Add Gold to My Account?

If you're receiving an error message stating "This feature is not available with your current payment method",this may be due to your payment method not supporting ad-hoc payments alongside your subscription.

UPI Payment Method Limitation

Important: If you have linked a UPI payment method to your account, you will not be able to purchase gold top-ups. This is a restriction imposed by UPI payment system, not by our us.

What This Means

  • You cannot add Lempod Gold to your account using UPI

  • You can not upgrade plans. You need to cancel and re-subscribe.

How to Resolve This Issue

To purchase gold and use boost features, you'll need to:

  1. Cancel your current subscription.

  2. Subscribe to a new plan using a credit/debit card

  3. Retry your Lempod Gold purchase